Main Department of Trade and Services: in 2024, the motto of Consumer Day is "Consumer and Entrepreneur: Trust for Development"

In the Republic of Belarus, as in the rest of the world, Consumer Day is celebrated on March 15.

The global scale of the holiday testifies to the significance of the consumer protection mechanism in the social and economic policy of any modern state.

In the Republic of Belarus, the Ministry of Antimonopoly Regulation and Trade coordinates activities in the field of consumer protection. Other state bodies consider issues related to consumer protection in various spheres of activity within their competence.

In the regions, state policy in the field of consumer protection is implemented by regional, city, and district executive committees.

Over the past year, structural divisions of the Vitebsk Regional Executive Committee, city and district executive committees have considered 538 appeals from citizens on consumer protection issues, of which 219 (41%) were in the sphere of housing and communal services, 160 (30%) in trade, and 82 (15%) in consumer services.

Based on the results of the review, 7 orders to eliminate violations of legislation were issued, administrative proceedings were initiated in 4 cases (of which in 3 cases, administrative proceedings bodies adopted decisions to release from administrative liability with a warning, and in 1 case, the business entity was brought to administrative responsibility). Pre-trial compensation for material damage in the amount of 37.4 thousand rubles was made.

In 2024, Consumer Day in the Eurasian Economic Union member states is celebrated under the motto "Consumer and Entrepreneur: Trust for Development".

This theme is intended to draw attention to the issues of interaction between consumers and entrepreneurs, and the need to strengthen trust between them for the effective functioning of the economy.

Source: vitebsk-region.gov.by